01I need a will or complete estate plan
Begin with the people, property, decision-makers, and existing documents—not a document menu. A useful plan coordinates a will or trust with powers of attorney, health instructions, titles, and beneficiary designations.
First moves
- List family members and anyone you support
- Gather current wills, trusts, deeds, and beneficiary records
- Choose possible agents, executors, trustees, and backups
02A parent or spouse received a dementia diagnosis
Act early enough to assess decision-making capacity, existing authority, safety, care needs, benefits, and the family's roles. Do not make property transfers or assume a relative can sign merely because the family agrees.
First moves
- Locate powers of attorney and advance directives
- Record the diagnosis, care team, medications, and immediate safety risks
- Avoid gifts, deed changes, or account access without advice and authority
03We are considering assisted living or nursing-home care
Separate the care decision from the payment and legal-authority questions, then analyze them together. Facility contracts, Medicaid eligibility, spouse protection, income, transfers, and timing can all matter.
First moves
- Compare care needs and facility terms
- Inventory income, assets, insurance, and recent transfers
- Confirm who has authority to sign and obtain advice before moving money
04A family member died
Secure people, property, records, and the original will first. Do not distribute assets, use a power of attorney after death, or assume nomination in a will gives authority before the proper process is confirmed.
First moves
- Secure the home, vehicles, pets, mail, and digital devices
- Locate the original will, trusts, deeds, and beneficiary records
- Order death certificates and list urgent bills without paying disputed claims
05I was named executor or personal representative
Treat the role as a recordkeeping and authority problem before treating it as a distribution problem. Confirm appointment, protect property, open clean records, identify interested people, and calendar source-based deadlines.
First moves
- Confirm whether the court has appointed you
- Keep estate money and records separate
- Create an asset, claim, tax, notice, and deadline tracker
06I was named trustee
Read the complete trust and identify the current beneficiaries, assets, powers, standards, information duties, tax work, and any co-trustee requirements before making distributions.
First moves
- Obtain the signed trust and all amendments
- Verify title to each supposed trust asset
- Separate trust funds and preserve a decision trail
07I received probate court papers
Read every page, note the case number, hearing date, response date, filer, and requested relief, then preserve the envelope and attachments. Do not rely on a general webpage to calculate a legal deadline.
First moves
- Save the papers and envelope exactly as received
- Calendar stated dates without assuming they are the only deadlines
- Identify whether you are a beneficiary, creditor, fiduciary, or respondent
08An inherited Vermont property needs attention
Confirm legal authority, ownership, insurance, occupants, expenses, and the governing estate or trust before listing, transferring, repairing, or distributing the property.
First moves
- Secure the property and document condition
- Find the deed, tax bill, mortgage, insurance, leases, and utility records
- Identify co-owners, beneficiaries, liens, and out-of-state administration
09I am concerned about an executor, trustee, or agent
Preserve facts before escalating conflict. Obtain the governing documents and available accountings, create a neutral chronology, save communications, and identify the specific transaction or missing information at issue.
First moves
- Preserve statements, notices, messages, and every document version
- Request information in a clear, non-accusatory form
- Do not access accounts, devices, or property without authority
10Our family owns a business, farm, camp, or second home
Plan for control, cash flow, title, taxes, insurance, and operating knowledge—not only who eventually inherits. A workable succession plan must connect the estate documents with deeds, entities, contracts, and real-world management.
First moves
- Map legal ownership and operating control
- Identify key contracts, debt, insurance, access, and tax records
- Decide whether the goal is continuation, sale, shared use, or an equalization plan
11Our family is blended, unmarried, or includes a person with disabilities
Default rules and ordinary beneficiary choices may not match the household's intent. Define inheritance, occupancy, decision-making, support, benefits, and fiduciary roles directly and coordinate them across every asset.
First moves
- Document relationships and support responsibilities accurately
- Review deeds and beneficiary designations for unintended results
- Identify public-benefit or special-needs issues before leaving assets outright
12I am worried about exploitation or an unsafe decision-maker
Prioritize immediate safety and preserve records without taking unauthorized control. The response may involve financial institutions, care providers, protective services, a power-of-attorney review, or a court process depending on risk and capacity.
First moves
- Record specific transactions, statements, dates, and witnesses
- Protect the person from immediate danger through appropriate emergency channels
- Do not secretly take property or impersonate the person to access accounts